Here's how to manage your subscription
Follow this step-by-step plan to manage your subscription:
- Go to your personal environment
Click on the "login" icon to the left of the shopping cart in the white bar at the top of the page.
(You may be sent a link, where you can click "See more details" in your subscription). - Click on "Manage your subscription"
In your personal environment you will see the option "Manage your subscription" on the right. Click here to access all your subscription settings. - Customize what you need
Combined with the explanation below, you'll arrange what you need with a few clicks.
Here's how to add products
Under “Upcoming”, scroll to the “Add to order” heading. There you have the choice between:
- “Add to Subscription“: here you can add one of 3 other subscriptions to your current subscription
- “One Time Purchase“: this item comes once with the next delivery
Type your desired product in the search bar.
Weight and grind level are listed as variants below, make your choice and click “Add Product“.
As a subscriber, you always get 5% off your purchases. If you add these additional items to the next delivery of your subscription, you will also get free delivery.
Here's how you call off a delivery
Under “Upcoming“, scroll to the “Next order“ heading. There you will see the date your next order will be processed in our roastery.
Want to speed up the delivery drop off? Then click on “Order Now“.
Please note that only the next delivery will come earlier, all subsequent deliveries will remain at the scheduled time.
Here's how to skip a delivery
At “Upcoming”, scroll all the way down to the large, white-and-black “Pause Subscription” button.
Your next delivery will then be held back once.